9winz online
9winz online
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This app is available for your device
9winz online
This app is available for your device
Contact
+91 8466275201
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 9winz online?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent after clicking "send." If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active number. If your number has been changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once removed, download the latest version of the app, and you'll be able to log in and play without any problems. This should update the app to its latest version for a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 9winz online?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are limited to earned gaming money, and bonuses are non-withdrawable. This means you can only access the funds you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may cause wait times of up to 24 hours. This delay is a rare exception to the typically efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used within the gaming platform, not withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To address the issue, go to the settings and check your transaction history to verify the status of your withdrawal request. If the request is failing, rest assured that the money will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for further assistance.
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